Privacy Policy - Gardeners Southwark

At Gardeners Southwark, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Introduction

Your privacy is important to us. This policy describes the types of information we collect, how we use it, and the steps we take to protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect various types of information in connection with the services we provide:

Personal Identification Information: Name, email address, phone number, and other contact details.
Non-Personal Identification Information: Browser type, operating system, and pages visited.
Payment Information: Credit card details and billing address.
Usage Data: Information on how you access and use our services.

How We Use Your Information

We utilize the collected information for various purposes, including:

Providing Services: To deliver and maintain our services, process transactions, and provide customer support.
Improving Our Services: To analyze usage patterns and enhance the functionality and user experience of our website.
Communication: To send updates, newsletters, and promotional materials, provided you have consented to receive them.
Compliance: To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described above.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting sensitive information through encryption technologies.
Access Controls: Restricting access to personal data to authorized personnel only.
Secure Servers: Utilizing secure servers to store and process your information.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the functioning of the website.
Performance Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Allow us to remember your preferences.

You can control the use of cookies through your browser settings.

Your Rights

You have certain rights regarding your personal data, including:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction: Request a restriction on the processing of your personal data.
Data Portability: Request to receive your personal data in a structured, machine-readable format.
Objection: Object to the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us using the methods outlined in the relevant sections of our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers are conducted in compliance with applicable data protection laws and that your information remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or through our services. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Southwark operates. By accessing our services, you consent to the exclusive jurisdiction of the courts in that location.

Acceptance of Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.